Deming Total Quality Management Categories
W. Edwards Deming, a key architect of Total Quality Management (TQM), categorized his 14 points of business practice into which of the following four stages?
A1. Do; 2. Research; 3. Check; 4. Discuss
B1. Act; 2. Check; 3. Research; 4. Implement
C1. Plan; 2. Do; 3. Check; 4. Act
D1. Plan; 2. Do; 3. Check; 4. Repeat
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