Characteristics of TQM Processes and Systems
Which of the following statements best describes the processes and systems developed during a company's implementation of Total Quality Management (TQM)?
ANone of the above.
BSuppliers evaluate their outcomes and report back to the company.
CThey are never changed, as the goal is for them to function correctly the first time.
DThey are continuously monitored and revised as they evolve.
ECustomers evaluate their outcomes and report back to the company.
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