Characteristics of Functional Work Teams
Vivian works in the housekeeping department of a resort hotel. She manages the laundry division, with thirty-six valets and laundry attendants reporting directly to her, along with six contracted tailors and furniture upholsterers. Which of the following best explains why this group constitutes a functional work team?
AThe team members perform tasks specific to the function of the department
BThe team members perform tasks related to the hotel's guest services
CThe hotel cannot operate without laundry services
DEach team member understands their role in relation to the overall operations of the business
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