Mediator Role in Conflict Resolution

Jane and Thomas are in a dispute over the best method to promote their company's image. Thomas advocates for using social media, while Jane argues that their predominantly older customer base should be contacted by mail. An external mediator is brought in to listen to both sides and facilitate a more constructive dialogue. The mediator maintains an impartial stance and keeps extensive notes, which she presents to Jane and Thomas to resolve their conflict. Which action taken by the mediator in this scenario is NOT typical of the mediation process?